Jones Data Solutions
Simple ticketing software for small business.
Built for businesses
that don't need Salesforce.
Enterprise CRMs are powerful and completely overkill if you have a 5-person team and just need to track your customers properly. Jones Data Solutions is the simple answer to a simple problem.
Not for you if...
- 500+ employees who need enterprise contracts
- Custom integrations with 30 legacy systems
- A team of dedicated IT administrators
- Quarterly "business reviews" with an account rep
Made for you if...
- A small team that needs to stop losing track of customers
- Simple ticket and follow-up tracking without a manual
- Something you can actually explain to new hires in 10 minutes
- A flat monthly bill that doesn't go up when you hire someone
$0
Per-user fees, ever
1 day
Typical build time
1 price
No tiers, no surprises
What you actually get
A complete everyday CRM, without the enterprise clutter.
Everything your team touches daily, from the first customer request through follow-up and long-term history. See the full breakdown.
One clear workboard
Board and list views, instant search, and one-click archiving.
Tickets that keep context
Notes, calls, follow-ups, contacts, and files in one place.
Companies & contacts
A reusable directory tied to every ticket and interaction.
Follow-ups & calendar
Schedule next steps and see them alongside company events.
Useful reporting
Open work, aging tickets, payments, and team activity at a glance.
Built around your workflow
Terminology, stages, branding, and access configured for you.
Four steps to live.
Simple from start to finish.
We talk
Tell us what your business actually needs. No sales pitch, no demo calls. Just a real conversation about your workflow.
We plan it
You see exactly what will be built before anything starts. No surprises.
We build it
Custom, clean, and built to spec. Usually live in 1 business day.
You run it
$99/month covers hosting, support, unlimited users, and updates as your business changes.
One price. No surprises.
And unlike every other CRM, it never goes up when your team does.
Get started
One straightforward price for a CRM built around your business.
Your whole team is included, at no extra cost.
- One-on-one discovery and planning
- CRM configured around your workflow
- Your company's branding
- Unlimited team members
- Secure hosting and maintenance
- Ongoing support and routine adjustments
- No long-term contract
You adapt your process to the software
We configure the CRM around how your team already works
Costs increase as you add users
Flat price, any team size
You configure everything yourself
We help plan, configure, brand, and launch it
Help articles, chatbots, or premium support tiers
Direct support and routine adjustments are included
A practical CRM for small businesses that want something simpler, more personal, and easier to grow with.
Let's talk.
Tell us a bit about your business. No commitment, just a conversation.